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We know that you care how information about you is used and shared. We appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting our website, you are accepting the practices described in this Privacy Notice.

The information we gather and learn from you helps us personalise and continually improve your shopping experience with us.

Here are the types of information we gather.

This web site uses cookies in a number of ways which are as follows:

Aggregated Site Usage Statistics

Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.

Essential Site Features

Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to add products to your shopping basket, process an order online and complete enquiry forms quickly.

Complementary Site Features

The site may also use Cookies for certain complementary purposes such as our live chat system & social network sharing & integration. All these functions are designed to improve your experience of using the site.

If you don’t want this site to place Cookies on your device you can disable these using your Internet Browser settings.

Information you give us

We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customising future shopping for you, improving our store features, and communication with you.

Automatic transmission

For security purposes we sometimes collect and analyse the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done solely for your protection.

What about cookies?

We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use 'cookies'; these cookies are quite harmless and are simply used to enable us to provide you with added functionality whilst on this site. (e.g. storing items in your shopping basket)

E-mail communications

To help us improve your shopping experience; we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please email us at customerservices@shushoe.com

Do we share the information we receive?

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or transaction history to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

How secure is information about you?

We work to protect the security of any personal information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. To check whether your browser is using SSL secure encryption you can look for the small 'closed padlock' icon generally visible in the lower right of your browser when at the checkout or when editing any of your account information.

To ensure absolute security and privacy all credit/debit card transactions are carried out on our behalf by WorldPay, one of the worlds leading credit card payment solutions providers.

At NO time is your credit card information ever stored on this website.

Which information can you access?

We give you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of use, notices, and revisions

If you choose to visit our website, your visit and any dispute over privacy is subject to this notice and our conditions of use, including limitations on damages, arbitration of disputes, and application of the law of the United Kingdom. If you have any concern about the privacy of your personal information as used and collected within our website, please send us a thorough description by contacting us, and we will do our best to resolve it.

Our business changes constantly, and our privacy notice and the conditions of use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should also check our web site frequently to see any recent changes. Unless stated otherwise, our current privacy notice applies to all information that we have about you and your account. We stand behind the promises we make however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.